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Visiting Hours

Humboldt Park Health believes that patient and family involvement play an important role in the healing process.  To facilitate this partnership, HPH provides an open visitation policy that welcomes and treats all visitors equally.  Visitors are allowed 24 hours a day any day of the week.  In some cases, restrictions to this policy may apply in order to maintain the safety and privacy of patients in the case of semi-private rooms the healing environment for the other patients in the room.  If restrictions are required this will be communicated to visitors by the care team.

We encourage families and friends to partner with us in the healing process at Humboldt Park Health, and hope our open visitation policy promotes a positive, welcoming environment.

E-Mail a Patient

E-mails will be delivered to patients Monday – Friday. Any e-mail that is sent over the weekend will be delivered on Monday. We will make every effort to deliver all e-mails. If a patient is discharged prior to delivery, the e-mails will be destroyed.

Cellular Phone Use

Cellular phones may be used in all public and waiting areas – unless otherwise posted – provided its use is not disturbing others. Cellular phones may not be used in the intensive care unit.

Security

Our security staff is on duty 24 hours a day, 7 days a week. If assistance is needed, dial ext. 8277 from any hospital phone or 773-292-8277. Security staff patrols our parking lots and will provide patients and visitors with an escort upon request.

Smoking

Humboldt Park Health is a smoke-free facility. This means that no smoking is permitted anywhere in the hospital, entries or adjacent areas. Please ask a Humboldt Park Health employee about the designated smoking area outside.

Valuables

Patients are asked to please leave all jewelry, money – except for small change – and other valuables at home. If you do have valuables with you, you will be asked to seal them in a special envelope, which will be placed in the hospital’s safe. Humboldt Park Health is not responsible for valuables or personal articles kept in your room or on your person.

Visitor Guidelines

Updated Visitor Guidelines During Coronavirus Pandemic
Please review our updated visitor guidelines:
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KNOW THE FACTS ABOUT THE CORONAVIRUS DISEASE (COVID-19)

Someone who has completed quarantine or has been released from isolation does not pose a risk of infection to other people.

You can help stop COVID-19 by knowing the signs and symptoms:

• Fever
• Cough
• Shortness of breath

Seek medical advice if you

• Develop symptoms

AND

Have been in close contact with a person to have COVID-19 or live in or have recently traveled from an area with ongoing spread of COVID-19. Call ahead before you go to a doctor’s office or emergency room. Tell them about your recent travel and symptoms.

There are simple things you can do to help keep yourself and others healthy:

• Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing; going to the bathroom; and before eating or preparing food.
• Avoid touching your eyes, nose, and mouth with unwashed hands.
• Stay home when you are sick.
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.

Parking

Humboldt Park Health is easily accessed via West Division Street, North California Avenue or West Augusta Boulevard. Complimentary parking is available in any of our eight parking lots, located around the hospital on West Cortez Street, North Mozart Street and West Thomas Street. Please observe all posted reserved signs.

Transportation

Learn about local transportation options for getting to and from Humboldt Park Health.

There are a number of transportation options that serve the area surrounding the hospital, including:

CTA Bus Schedules

• http://www.transitchicago.com/schedules

Taxi and Shuttle Services

• Yellow Cab | 312-829-4222
• Chicago Carriage Cab Co.| 312-326-2221